LEXCEL

What is Lexcel?

Lexcel is the Law Society’s Practice Management quality mark, written specifically for solicitors. The Standard provides a structured and practical approach to Practice Management and is based on the following eight areas :

• Structures & Policies
• Strategy, the Provision of Services & Marketing
• Financial Management
• Facilities & IT
• People Management
• Supervision & Operational Risk Management
• Client Care
• File & Case Management

Lexcel can be used in any size or type of practice including sole practitioners, in–house legal departments, local government and large practices. The Standard is flexible in its application and specifies overall standards – not set procedures.

The new Lexcel Standard (Lexcel v4) was launched in autumn 2007 and reflects relevant changes in law and practice management. It provides a framework of best practice principles for managing your legal practice. In particular, Lexcel helps practitioners to comply with the new Solicitor’s Code of Conduct 2007 and other regulations.

How will my practice benefit?

• Effective risk management leading to fewer claims or complaints
• Better customer service leading to increased client retention
• Lower insurance premiums or favourable treatment from insurers
• Improved marketability and competitive advantage
• Increased success in tenders
• Helping to demonstrate best value compliance for local authority instructions
• Consistency of service from all solicitors and practice groups
• A framework to meet new legislative requirements
• Help with new practice rules
• Increased profitability